FAQs

 Warranty, Delivery and Installation

Q: What is DXRacer Singapore's warranty policy?

A: We provide a lifetime warranty on the steel frame and 2 years on parts and accessories. Warranty coverage applies solely to authentic DXRacer products purchased directly through us.

Q: Is there local delivery or installation?

A:  We offer free islandwide delivery (Cash & Internet Banking) and $20 for installation

Q: What is your delivery policy?

A: Once order is confirmed, your chair will be delivered to your doorstep within 0-2 working days. Yes you read that right, 0. We strive to deliver orders on the same day if possible.

Q: Why should I purchase from DXRacer Singapore?

A: We offer the lowest prices available as you will be purchasing directly from DXRacer. Should you find a lower price from an official source do contact us and we may assist to offer a best price guarantee. The list of official resellers can be found here. 

Q: Can I self collect?

A:  Self collection is available at our showroom daily from 9.00AM to 11.00PM (On appointment basis.) 

Q:  Do you accept credit card payment?

A: Yes, we accept credit cards. Delivery for items purchased via credit card will be charged at $19.

 

 How to care for your DXRacer